Privacy Policies
Privacy Policy
EFFECTIVE DATE: February 10, 2009
This Privacy Policy (Policy) discloses the practices of Earth Herbal concerning personal information we obtain about you. By using Earth Herbal in any way accessing Earth Herbal, or using other services of Earth Herbal (collectively the Services), you are accepting the practices described in this Policy.
This Policy notifies you of: (a) what personal information of yours is collected when you access Earth Herbal and/or use the Services or purchase any product; (b) how the information is collected; (c) how the information is used and shared; (d) our efforts to maintain the security of Sensitive Information; and (e) other details concerning your personal information and our policies.
This Policy does not apply to the practices of companies that Earth Herbal does not own or control, or to people that we do not employ or manage.
Information Collection and Use
Information collected by Earth Herbal is stored in a single, secure database, accessible only by Earth Herbal. Earth Herbal collects information from our paying customers or other persons who use, attempt to use, or purchase Earth Herbal products or the services at several different points and from different sources, all, some, or none of which may apply to you.
* Log Files
Earth Herbal automatically receives and records information on its server logs from your Web browser, including your IP address, cookie information, and the page you requested. We use IP addresses and cookies to analyze trends, administer the site, track members and users movements, and gather broad demographic information for aggregate use. IP addresses are not linked to your personal information.
Use of Information
Information we collect is generally used for the following purposes:
1. To build features that will make the services available on our site easier to use. This includes faster search requests, better member support and timely notice of new services and special offers.
2. To improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize our sites content, layout, and services. These uses improve our Services and better tailor them to meet your needs.
3. To resolve disputes, troubleshoot problems and enforce our Terms and Conditions of Use. At times, we may look across multiple members or users to identify problems or resolve disputes, and in particular we may examine your information to identify members using multiple Member Ids or aliases.
We reserve the right to disclose personal information, including Sensitive Information, when we believe that such disclosure is appropriate to comply with the law or a request by a government official, to protect the rights or property of Earth Herbal, or to enforce our Terms and Conditions of Use. In the event that Earth Herbal or substantially all of its assets are acquired by a third party, member information and Sensitive Information may be some of the transferred assets.
Agents
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from member lists, analyzing data, providing marketing assistance, processing credit card payments, and providing member services. They have access to personal and Sensitive Information needed to perform their functions, but may not use it for other purposes.
Special Offers and Announcements
Active customers and former customers will occasionally receive information on products, services, special deals, and a newsletter. This is an opt-in only service.
Security
Earth Herbal takes every precaution to protect our users and members Sensitive Information, both online and offline. Your Sensitive Information is password-protected for your privacy and security. Sensitive Information is encrypted and is protected online with the best encryption software in the industry – SSL.
Sensitive Information is also protected offline in our offices. Only employees who need the information to perform a specific job (for example, a billing clerk or member services representative) are granted access to Sensitive Information. Furthermore, all employees are kept up-to-date on our security practices and changes in those practices. Finally, the servers that we store Sensitive Information on are kept in a secure environment. If you have any questions about the security at our website, you can send an email to us using Earth Herbal’s online contact form.
Other Sites
Earth Herbal forwards users and members to other sites. Please be aware that Earth Herbal is not responsible for the business and privacy practices of these other sites. We encourage you to be aware of this when you leave our site and to read the legal notices and privacy policies of each and every website you visit.
Correction/Updating Personal Information
If a members personal information changes we will endeavor to provide a way to correct or update that members personal data provided to us. This can usually be done by contacting our Customer Services Department via email: mother at earthherbal dot dragoncatenterprises dot com.
Notification of Changes
If we decide to change our Policy, we will post these changes on our Homepage or provide other notification of our revised Policy so our users and members are always aware of what information we collect, how we use it, and when we disclose it.
Childrens Online Privacy Protection
Earth Herbal serves general users of the World Wide Web. We support and comply with the Childrens Online Privacy Protection Act (COPPA) and we do not knowingly collect information from children under the age of 13, nor do we share such information with third parties. Children under the age of 18 may use Earth Herbal only with the involvement of a parent or guardian.
Special Notification for California Residents, Your California Privacy Rights
Individual customers who reside in California and have provided their personal information to Earth Herbal may request information about our disclosures of certain categories of personal information to third parties for their direct marketing purposes. Such requests must be submitted to us using Earth Herbal’s online contact form. Within thirty days of receiving such a request, we will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the address specified in this paragraph.
